Privacy Policy
Last updated: January 2026
TechCraft AI Sdn. Bhd. ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us via email or contact forms
- Request information about our services
- Enter into a business relationship with us
- Subscribe to our communications
This may include your name, email address, phone number, company name, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent
- Referring website
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Provide, maintain, and improve our services
- Send you updates about our services (with your consent)
- Analyze website usage to improve user experience
- Protect against fraudulent or unauthorized activity
- Comply with legal obligations
Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using SSL/TLS
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third parties who assist us in operating our website and services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us permission to share your information
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:
- Remember your preferences
- Understand how you use our website
- Improve our services
You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
Children's Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
TechCraft AI Sdn. Bhd.
info.techcraftsoftware@gmail.com